Chain retailer offering a huge selection of modern furniture, home accessories & kitchen items.
Services Offered
Free design services— Free design services offering expert help with furniture selection, layout planning, and décor. Work with design specialists in-store or virtually to bring your vision to life.
In-home design services— In your home, virtually, or in-store, one of our design experts will meet with you to understand your project goals and vision.
In-store pickup— Convenient in-store pickup for online orders. Shop online and pick up your items at your local store quickly and easily, saving time on shipping.
Room planning tools— Room planning tools to visualize layouts, furniture placement, and design ideas. Plan your space with digital tools that help optimize flow, function, and style.
Wedding registry services— Wedding registry services to help you build and manage your registry with ease. Get expert guidance selecting [kitchen, home, décor] essentials for your wedding and future home.
White-glove delivery— White-glove delivery service includes delivery, in-home placement, assembly, and packaging removal. Ideal for furniture and large items, ensuring a seamless and stress-free delivery experience.
Customer Reviews
Recent Reviews
Ron Sims a year ago
West Elm is a fantastic furniture store that blends style, quality, and sustainability. Their modern and mid-century designs cater to a wide range of tastes, offering everything from sleek sofas to unique decor. The showroom is beautifully laid out, making it easy to visualize pieces in your space, and the staff is knowledgeable and helpful without being overbearing.
One of the standout features
Julie Bo 2 weeks ago
I have continued to be charged for items canceled and not received. The policies lack transparency and contracts are not held up on both sides. They have taken my money for months and customer service is not helpful. I don’t know how such a large company can have continued process failures and make it the clients responsibility, not theirs. I tried to cancel an order before it was in production an
Chad Harris 2 years ago
Update: 4-26-25
Shadow needed some West Elm sniffing and I dont always understand this dog, but he sure loves West Elm. New Photos Uploaded.
Update: 1-19-25
A Shopping Adventure with Style and Shadow!
Today, Deana, Shadow, and I had a fantastic visit to the West Elm at Mockingbird Station in Dallas. From the moment we walked in, the staff was welcoming, attentive, and ready to help us with a
Matha Goram 2 years ago
Walked in at opening time on a weekday. The sole staff was busy operating a vacuum cleaner and couldn't be bothered to acknowledge our presence. Another staff member entered 10 minutes later and went past us without even a courtesy greeting. Strange to say the least.
The arrangements in the front were geared to the forthcoming season obviously. The arrangements at the back were unimaginative with
Julie Winter 8 years ago
Modern and industrial rustic designs. Lots of bedding and decorative items. Not crazy pricing given location. Many choices on kitchen items as well.
Sales staff was available for check out although the guy that checked me out was primarily engaged in shop talk convo with another employee during our transaction.
JimH 2 weeks ago
Friendly and great service. However, they didn't have the sofa we ended buying on the showroom floor, the only disappointment.
Mohsin Khan 5 years ago
West Elm offers fantastic pieces for your home. They are on the pricier side but the product lasts long and you'll get your money's worth. Recommend you check out their online sales as well as their warehouse sales.
Tesha powell 3 months ago
"I just walked out of this store at 2:53 PM after walking around for 30 minutes on a March 2nd and I am beyond disappointed. I spent a significant amount of time sitting on several different sofas, clearly ready to make a purchase, and not a single person acknowledged my existence. While I noticed one young lady was busy helping other customers, the other employee on the floor looked right at me
This listing for west elm in Dallas, Texas is compiled from publicly available business information.
How we source this information
Business details — services, hours, and contact information — are gathered from public online business profiles and the company’s own website where available.
Reviews & ratings
Ratings and review content reflect publicly available customer feedback and are attributed to their original authors.