The Grout Express is a floor refinishing service serving Houston, Texas and the surrounding area.
Services Offered
Flooring
concrete polishing
Concrete cutting
Concrete repairs
Concrete resurfacing
General repairs & maintenance
concrete grinding
Customer Reviews
Recent Reviews
DaJ K 4 years ago
Steve missed an entire room and several areas. Steve never came back to finish the job he was fully paid for. He said he was coming back everyday for a week and never did. He missed an entire bathroom and the places hard to reach like behind the commode wasn’t done. Truly unprofessional and regretful experience.
Dan Godfrey 11 months ago
Steve, the owner, did a great job with the initial tile cleaning—credit where it’s due. Unfortunately, that’s where the professionalism ended.
After waiting the full recommended time to shower, the grout shrank immediately. He came back under his “warranty,” and the exact same thing happened again. From there, it was a full-on ghosting act. Here’s the list of 11 missed appointments, cancellations
Ebere Osemele Ekene a year ago
I truly didn’t want to write this review, but at this point, it feels like my only option.
I reached out to Stephen at The Grout Express to resurface the travertine tile and redo the grout in my master bathroom. Our initial communication went smoothly, and I was quoted $1,100 for the job, scheduled to begin on May 29. In hindsight, Stephen did seem a bit pushy about securing a deposit, which shou
Michael Tweedy 3 years ago
Stephen showed up on time explained the process, told us how long it would take, was careful around out dogs and cat, floors look like brand new ---let us know that we need to keep water off the shower for 5 days and water off the master bath floor for 3 days. gave us advise on neutral cleaner. I will reach out next to see if he can help us on our wood floors. Very professional --- a model
Alan Ball 4 years ago
Steve did an excellent job cleaning my tile floors. He was very truthful and knowledgeable about what we needed to get our floors restored and sealed. Would definitely recommend and will use again for any floor cleaning in the future.
G Brown 4 years ago
I just moved into a new home and the tile floors were in need of a major cleaning. I reached out to Grout Express to deep clean and a very knowledgeable gentleman showed up to provide a quote . I was given a reasonable price and quickly decided to move forward.
The gentleman gave me great advice on how to keep the floors clean, but also offered a much better solution that included making the gro
Gina Lee 4 years ago
We had the grout repaired and sealed in all the bathrooms and in our shower. I am really happy with my experience with Grout Express. Stephen was awesome and professional. He was super responsive with his emails and sent me instructions prior to the service so I would know what was going to happen and what to do afterwards. The grout looks great and if any issues arise with the grout I know I’
Thomas “tgwkirsch” Kirsch 3 years ago
Stephen provides clear and reasonable estimates and sticks to them. He arrives on time. His work is first class. We were very happy with his work. He is professional and a nice guy. I would hire him any time again.
Location
The Grout Express, 1940 Fountain View Dr #1222, Houston, TX 77057 · Open in Google Maps →
About This Listing
Data & Accuracy
This listing for The Grout Express in Houston, Texas is compiled from publicly available business information.
How we source this information
Business details — services, hours, and contact information — are gathered from public online business profiles and the company’s own website where available.
Reviews & ratings
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