Flooring emporium feature hardwoods, carpeting, area rugs, tile, stone & laminate in an ample space.
Customer Reviews
Recent Reviews
Amy Schellhaas McClellan 3 years ago
We redid our kitchen, laundry room, powder room, and 2 fireplaces. We worked with Star Interior Resources, the sister company of Star Floors, as well as the other sister company, Starpower Appliances. After much more personal effort than expected, we are happy with the final outcome of our remodel. The project quoted 8 weeks but took over 6 months, not dependent on product delays. The company lack
TJ Abatelli 6 years ago
They tore the carpeting when stretching and covered it up. Now after a year we have a hole in the carpeting in the middle of our floor. We are now having to pay someone else to fix it. They also used roofing nails for our transitions. After complaining they redid it, but I still get stabbed from the tack strips that were not fixed. I would give 0 stars if possible. The installers did not know what
Kelly Peters 6 years ago
It was a struggle to reach Joe and get my appointment set from the start. I had call the home office, speak with his boss to get a timely response. He set the appointment and the afternoon before my install he sent me a text message (didn't pick up the phone) to tell me the shipment had been damaged and they needed to reschedule. I rent my home and altered my rental schedule to accommodate the in
Robert Littlejohn 4 years ago
Dealing with their interior resources division was worse than a divorce. Happy with the end result, but hated the process. They turned a six week bathroom and closet remodel into a nine-month nightmare. Changed subs so often no one knew what had been done or what to do. Lost numerous expensive plumbing parts. Claimed that agreed work was not included months after beginning. Changed the design with
Steve Bucher 7 years ago
Was contracted by Star Floors to complete work at 7 projects. Showed up on the scheduled day of installation to find multiple trades trying to work on top of one another. Once the project was cleared out enough for us to complete the work, they were behind schedule with the end user and tried blaming all the trades on the project. After the work was completed and invoiced Star Floors ignored al
Chris T 7 years ago
Star Floors did an amazing job on my floors. Replaced the carpet in my guest room with hardwood. The entire process was well managed and professional from expert advice (Craig) when choosing the wood, to scheduling the job to the logistics of getting the floors done. Everyone on the team was polite and helpful and went the extra mile to do make this a great experience.
S B 9 years ago
I would have given 0 stars, but it would not take my review without at least one. I guess if your install goes correctly, they might be ok. Their customer service from the people who answer the phone all the way to the top are horrible, and inconsiderate. We had to have them back out several times to fix cracked tiles, grout issues and in fact they had to replace carpet in a room because of the
Walter Williams 8 years ago
Damaged my property refused to pay. Used them as a resource for my other customers for over $100,000 of business wouldn't pay a $200 damage cost. Even tried to multiple bill for jobs. Won't use them for anything. Would recommend another vendor even for the Wolff appliances I used to specific on my projects. BUYER BEWARE!
This listing for Star Power Warehouse in Dallas, Texas is compiled from publicly available business information.
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Reviews & ratings
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