Clare Korst 3 months ago
Starting from the beginning (which was midnight) the staff was prompt, kind and thorough. We had some additional surprises along the way and they quickly helped us address what needed to be done to remediate all the issues. All of the guys we worked with were great... I think this is the whole list, but if I missed someone I apologize.... Pablo, Zac, Josue, Edwin, John, Dennerick & Forte. Thank
Jude Hickland 4 months ago
Recently had a fluke plumbing leak that poured water into our attic and down our walls. The ceiling collapsed and trashed the living area in our home. ServePro was excellent. Justin and Brandon cleared everything out, cleaned up the mess, and made sure we wouldn’t have mold issues. Jose managed the mitigation, rechecked moisture levels, and kept us informed throughout. They came in under budget. h
Heena A. Merchant 5 months ago
The Frisco/Colony team was amazing!! We worked with Justin, Brandon, Dennerick, and Jose and they did a fantastic job completing our fairly large water damage mitigation job quickly! They were responsive and communicated the process to us along the way, and helped answer all our questions! And they were fast! Highly recommend this team!
Bryan Sumruld 11 months ago
We recently experienced water damage in our home, and the team of Jose, Forte, and Brandon provided exceptional service from start to finish.
Jose was the first to arrive for the inspection and evaluation. He was not only thorough and professional but also incredibly polite and easy to talk to. He took the time to explain everything clearly, helping us understand the extent of the damage and the
Melody McKee 3 months ago
I am so thankful for the Servpro team that helped get a water leak and resulting damage to my home mitigated. Jess, Justin, Brandon, Edwin and Forte were punctual, considerate and efficient experts in their work!
MARY H. 8 months ago
9.26.25 We recently experienced water damage in our home and ServPro was assigned to our claim. We are so happy they were!
LUIS and JORGE were the first on site and walked through the area, measured, took pictures, etc. They let us know the next steps to expect in the process and Luis started the scheduling for the cleanup crew to start the very next day. (SEE BELOW!)
He also remained available vi
Charles Wertheimer 6 months ago
The folks from Servpro, Jessalyn, Brandon, Justin, Lois, and Jorge, etc. were all very personable and empathized with our situation, acting professionally with each contact we had, from the initial contact, due to flooding from a failed hot water tank, to the removal of all of their equipment, and final check off for this portion or our incident, Servpro has provided excellent service, even though
Emily Rodriguez 3 months ago
I just had to jump on here & sing the praises of this amazing team, with an extra big shout out to Keri & Zac!! We experienced a multi-floor water leak in our home that soaked through carpets, baseboards & drywall, and SERVPRO had come highly recommended to me, so they were my first call. As soon as I spoke with Keri, she was so kind, empathetic & professional , gathered all the relevant informati