Kathy Spletter 5 months ago
This company and specifically, Orlando, is great to work with. I was beside myself when I realized we had water in our house. Orlando came out on a Sunday night, stayed until midnight setting up equipment, and was incredibly courteous and thorough. He kept me informed every step of the way, and was very thoughtful in trying to make the whole process less "painful". His attention to detail, his
Ben Spafford 3 months ago
Orlando (see attached photo) was the team lead during the restoration our house needed. We had a leak affecting multiple rooms, floor types, and some drywall. They quoted me a reasonable timeframe and price, and were prompt, professional, and excellent at communication throughout the 3 day project. Above all of that, Orlando took the time to help teach me important info about my house, as well as
Lance Bierwirth 4 months ago
Marco came out to do the initial estimate and took the time to clearly explain what work needed to be done. He was very professional, truly listened to my needs and concerns, and showed real empathy throughout the process. The final cost was very close to the estimate, which I really appreciated.
Orlando and his crew completed the work and went above and beyond. He made every effort to save as mu
Trish Nguyen a week ago
When I was in a panic with the water damage issue, I called in and spoke to Jack. He ensured me they could help and would send out a tech. I ultimately chose them because they did not charge me a fee upfront to asses the damages, and he was caring and understanding of my situation. I had the pleasure of working with DJ Taylor. He checked throughly and explained all the steps. They made sure to add
Courtney Page 7 months ago
A flooded house is just awful, but Caleb made it the most pleasant experience possible. Not only is he extremely knowledgeable, his customer service skills are rare in this day and age. They took so much care in moving all my things, they even thought to relocate all of my coffee needs to one place, including plugging in the coffee machine so everything was ready for me when I needed it most. Wa
Kimber Coop 8 months ago
Caleb was great! Dried out our office quickly and efficiently. He did a good job of answering all our questions and explaining everything in detail, great customer service skills. Amazing experience with this company overall would highly recommend using them!
Sean S 6 months ago
We recently had a major water leak under our kitchen sink that caused significant water damage, and Restore Serve Restoration was a lifesaver. From the moment they arrived, the team was professional, efficient, and incredibly thorough—but Orlando, in particular, deserves special recognition.
Orlando took complete ownership of the situation. He explained every step of the process in a way we could
Christine Simon 6 months ago
This company was phenomenal! They were prompt, informative, professional, priced competitively. Orlando was incredible at talking me through the process and keeping me updated on the process. Marco was excellent at explaining the process as well! Jack was incredible to respond and scheduled my service asap despite it being a holiday week. Would highly recommend across the board, no complaints!!!