Chain retailer carrying a wide range of hardwood flooring, plus laminate & bamboo options.
Customer Reviews
Recent Reviews
Anton Shin a year ago
!!!DO NOT ORDER FLOORING HERE!!!
1. Missed Deadlines: The promised delivery dates were missed four times.
2. Terrible Quality: The flooring delivered was badly damaged—completely unusable. It was warped, broken, and not straight. It appears the warehouse storage conditions were poor, and some batches were even dated 2021 (!!!)
3. No Return or Exchange: The company refuses to take the flooring b
B. Fowler 3 months ago
Needed info on baseboards before purchase. Mia was helpful, patient and professional. Excited about purchase, price is awesome, compared prices all over town. So excited.
John Gilchrist 2 years ago
Editing my two-star review down to a one star review:
After a few months, multiple boards have begun delaminating at the corners and are popping up. They were installed to manufacture specifications, clearly just a cheap product.
Original two star review:
Very poor experience here. Despite ordering over $5000 of flooring, they nickeled and dimed me on a $100 charge to get additional stock from an
Shelli Estrella a year ago
I wish I would have listened to reviews before purchasing to have them installed. We bought nearly $8,000 worth of Duravana flooring and not even 6 months after it was installed it is already separating at the seams. I know because I was walking and heard and felt a click like it came undone and saw that crack. This has now happened in several areas of the house. It will only get worse from here.
TED33 __ a year ago
Spencer was great! We went in to match a vinyl bullnose to stair case. He help us with finding the top stair overlay. Great job Spencer! Thanks for all your help!
Angela Foster 5 years ago
Purchased a home in Dec 2018. Previous owner had purchased flooring from Lumber Liquidator. I bought flooring to match to finish two bedrooms. Fast forward a year and the flooring started to peel up and crack. Had a flooring company and a contractor come to the house. They both told me the flooring appeared to be defective. Contacted customer service (use that phrase loosely). Finally set u
Yuki Kinjo 10 months ago
This is regarding their store manager. The sales rep was great but not the store manager was rather rude. It took more than a month to receive the items and the stairnose I received was not the right fit. I messaged the store but the store manager blames on the installer and didn’t respond to my question of the stair nose not fitting correctly. In addition, I’m still waiting for the refund on the
Johnson Nancy a year ago
Great customer service. Quick response to email and follow up phone call. Sales person was extremely helpful to ensure I was getting the product I was looking for to finish my flooring project. Store was difficult to find behind the construction and with the sign for JJ Flooring, not Lumber Liquidators, on the store.
Location
Lumber Liquidators, 10701 Metric Blvd Suite 114, Austin, TX 78758 · Open in Google Maps →
About This Listing
Data & Accuracy
This listing for Lumber Liquidators in Austin, Texas is compiled from publicly available business information.
How we source this information
Business details — services, hours, and contact information — are gathered from public online business profiles and the company’s own website where available.
Reviews & ratings
Ratings and review content reflect publicly available customer feedback and are attributed to their original authors.