Chain with a variety of flooring ranging from tile to marble, plus backsplashes, sinks & more.
Customer Reviews
Recent Reviews
Laura White 8 months ago
Tons of tile options at the location in Plano! Love that you can bring samples home to see them in your own space. Best part is the customer service! Easy returns and great advice from Lakeiya Hunter. She suggested I simplify the design in my small space. It was the perfect advice! I also had great help with ordering by Rosie Esquivel at the ProDesk. She found what I needed at three different stor
Jacob Norman 5 months ago
I’m extremely disappointed with the customer service experience at Floor & Decor. I initially visited the Wylie store to address an issue with one of their products. I provided all the necessary information, and they assured me that the Plano location would follow up with me. However, when I reached out to Plano, the manager told me to follow up elsewhere. I feel like I’m being passed around with
Mary Allen 8 months ago
I always love this place but I was disappointed that they didn’t have any cheaper options for a backsplash. I did find something I loved but paid $200 more than I wanted to. Hopefully, I can make a big return. They made checkout easy and made arranging for my contractor to pick up my order easy! That was a definite improvement.
James M. 4 months ago
I’m starting a bathroom remodel project and my contractor recommended Floor and Decor to pick tiles and supplies. They have a great range of products at different price points.
In fact, I was starting to get a bit overwhelmed with the options when Angel stepped in. He guided me around the store and helped to narrow my choices and purchase everything I needed.
Excellent experience and customer ser
Frank D 8 months ago
Juan was very very helpful. Made the transaction possible and easy. Very convenient. Thanks a lot Juan
B A 6 months ago
I am going to renovate both my bathrooms and needed a started point. Deleon’a (sp?)was super helpful, with creative and positive energy. He understood what I wanted after seeing the first shower wall tile I chose and continued to assist me with shower floor and main bathroom floor. He was very patient. I was a little overwhelmed walking into the store and he made the whole experience very pleasant
Kimberly Joann 8 months ago
Fitz was so great at helping us with our project!! He made it so easy and was so kind! We look for him every time we come back into the store!!
Gabriel Tijerina 3 years ago
The store is clean and there is s large selection. Carts roll smooth and bathrooms were clean. I'm giving the store 4 stars because no one greeted us or at any time asked is we needed help. We had to go to the front to request assistance. There were only a few customers in the store so being busy wasn't the reason. Employees were nice when speaking to them.
This listing for Floor & Decor in Plano, Texas is compiled from publicly available business information.
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Reviews & ratings
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