I highly recommend First Floors Carpet they did an exceptional job servicing my flooring needs. Their desire to satisfy the customer is their number one goal and they do it very well.
From flooring advice & selection to installation of the flooring in our home.
Sales and Service:
Starting with Melanie, who is fantastic and listened to our needs in helping us pick the right wood flooring. She is
Teri Watson 2 years ago
I was throughly impressed with both my salesperson Melanie and the installers. Melanie had a sample of what I wanted to match and had the perfect floor picked out when I went to the showroom. I was lent even there 30 minutes and I expected to take the afternoon. I decided to add a little scope to what I had planned and the installation team got it measured and the flooring delivered the next d
Tyson Johnson 3 weeks ago
Great service and fast. Thank you Melanie Locke for getting my order taken care of so quickly. I will be doing more business in the future on my next floor. Just picked up my T molding and it’s exactly what I needed.
Kelly Jones a year ago
First Floors did a fantastic job. Our sales rep Luis answered all of our questions and never made us feel like we were bothering him. Adrian and his team did an amazing job with the install. Our floors are so beautiful.
Terri Dudley 6 months ago
This place is awesome. Small family owned store with very very personalized service. Ask for Melanie in sales. She is extremely efficient and responsive . Their in-house installers have been with the company for years and r great and very personable . I have had my 2 story house done and I m beyond pleased. Please visit the store before trying any of those big box stores. U will be happy u
Katy Scott a year ago
We had a great experience at First Floors Carpet One. They offer a nice selection of high quality products with an excellent warranty and guarantee. We immediately felt welcome in the store, and Melanie was wonderful to work with on the sales end of things. The crew that came to our house for the installation was professional, polite, and worked extremely hard well into the evening to finish up ou
Michael Zheng 2 months ago
Hello, I'm Michael from an SPC flooring factory in China. Would you like to compare the quality or price of our SPC flooring? Hope you have a great day! 😊
ROB DC 10 months ago
It has been years since I had any flooring done. I discovered that my parents had used First Floor Carpet One Floor & Home twice over the years and my sister and her husband also used First Floor Carpet. They put me in contact with Melanie Locke, who has been there for years. She was very knowledgeable and professional. The installer and his helper cut no corners involving the very detailed trim w
Location
First Floors Carpet One Floor & Home, 10771 Estate Ln, Dallas, TX 75238 · Open in Google Maps →
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