Emser Tile is a tile contractor serving Dallas, Texas and the surrounding area.
Customer Reviews
Recent Reviews
Full Filled Project Inc. Dallas, TX 2 months ago
Worst customer service by Yesenia. You walk to the counter, no one acknowledges you. When they feel ready to speak that is when you are addressed. They are behind computer screens can’t even see their face. It took 30 minutes to return two boxes of leftover tile, oh and they charge 25% restocking fee. Not worth my time. Yesenia had two of us standing there waiting to be helped and she even answere
L Fields a year ago
This place is off the beaten path, but is well worth the drive. The staff is friendly and will take the time to educate on various tiles and which ones work best for the different rooms. Staff member, Jennifer took the time to point out a couple of alternative times that would work for me since my original tile was discontinued. The entire staff made me feel like a valued customer and not just a
Martha Korcyl-Milliner 8 months ago
Too busy behind computer to answer questions and would not come on the floor to so I could ask specific questions about the ones I was most interested. Have me a clip board and said to write down what I liked and would get samples. No colors or "names" to jot down. I left. It should be a zero.
Marcos Dallasguy13 6 years ago
I was impressed by their nice clean well lit show room gallery. Noticed a few employees showing customers the wide selection of tile. While walking in towards the front desk(which is actually in the back) I double took at some nice fancy tile that you may or may not see in other tile stores. I made it to the front..back desk and I believe Patricia was the nice lady to help me get my order taken ca
Peezzyy 2 years ago
worthless customer service!!! I guess they don't care to make a sale, A lady looking thru paperwork and had a customer right in front of her said she too busy and needed 10 minutes to answers a question she said they short handed. it was only one other customer in store, too busy I guess..
Kelsie Martinez a year ago
Emser tile saved us from a continued hunt. I have only good things to say. I walked in and there was Sweet Caroline in the front, she greeted me with a smile and immediate help. I brought in a small scrap of very old tile, and she could have simply said we don’t have it but instead she started in on her own hunt to solve a huge problem for our company. We had to complete a job and needed to find a
Glady J Ford a year ago
I had the pleasure of working with Jennifer Lopez at Emser Tile, and the experience was exceptional from start to finish. Jennifer was incredibly knowledgeable, attentive, and went above and beyond to ensure I found the perfect tiles for my project. She took the time to listen to my needs, offered great suggestions, and provided competitive prices for high-quality products. Her professionalism and
Angel Martinez a year ago
After a long day of tireless hunting we finally found what we needed with the help of Sweet. She was fantastic in assisting us through a difficult search. We appreciate everything this company stands for to ensure customer satisfaction, something so hard to find these days. Thank you to emser tile.
This listing for Emser Tile in Dallas, Texas is compiled from publicly available business information.
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Business details — services, hours, and contact information — are gathered from public online business profiles and the company’s own website where available.
Reviews & ratings
Ratings and review content reflect publicly available customer feedback and are attributed to their original authors.