TV & Home Theater— <a href="https://www.bestbuy.com/site/searchpage.jsp?cp=1&searchType=search&_dyncharset=UTF-8&ks=960&sc=Global&list=y&usc=All%20Categories&type=page&id=pcat17071&iht=n&seeAll=&browsedCategory=pcmcat333800050003&st=pcmcat333800050003_categoryid%24abcat0101001&qp=verticalresolution_facet%3DResoluti...
Customer Reviews
Recent Reviews
Michael Juda 4 weeks ago
I was shopping for a Samsung A11 tablet on the internet. I decided to call Best Buy Port Arthur and inquire about price match. A gentleman by the name of Dillon fixed me up with a better deal than Amazon or Walmart. Very professional, friendly and patient. Within 10 minutes I had purchased the tablet and it was ready for pickup a day later. Excellent service from Dillon. I hope management reads th
Kayla Ballew 6 months ago
I had to go in the evening time (around 7 pm) and was pleasantly surprised at how helpful and attentive the workers were! There were several young guys working and I was asked if I needed help multiple times. One was very knowledgeable in computers and accessories and helped me tremendously make decisions I wasn't sure on for new computer and work equipment. As well as very informative on protecti
Phoenix Stark a month ago
False advertisement. Had a speaker up for 40 dollars and tried to charge me 140. They’re lucky I don’t lawyer up for that absolute bs. Will never return to this location.
Lucille Biebel 6 months ago
Service is not the same. Employees don’t care at all about your business, it’s a vibe in the entire store. I had one kid help me out and he was great, sold me a laptop in a quick pinch in September. If I can get his name I’ll bump up the star dating.
Because he’s the first helpful person to take care of me at our local Best Buy.
Paulette Ranville 6 months ago
I used store pickup twice. Both times it was hassle free. Easy parking, quick response and very secure verification unless someone had stolen your phone. In that case, nothing protects you. Only reason it wasn't 5 stars is because I never went into the store.
Juan David L.G. 7 months ago
None of the employees at this Best Buy actually work at Best Buy. They never know anything and don't bother trying to help.
The customer service is pathetic and just shows that this is now just a showroom for people who are going to buy from Amazon anyway. At least that way you don't have to beg them to talk to you.
Maggy Jones 5 months ago
I bought a Fire TV then discovered it wouldn't connect to Spectrum. I took it back and they were very nice about the exchange. Will definitely return.
Jackie Carter 8 months ago
The staff was very friendly and helpful. They greeted me upon entering the store and told me the direction to go in the store for the item I was looking for..
This listing for Best Buy in Port Arthur, Texas is compiled from publicly available business information.
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Business details — services, hours, and contact information — are gathered from public online business profiles and the company’s own website where available.
Reviews & ratings
Ratings and review content reflect publicly available customer feedback and are attributed to their original authors.